We are looking for a database/CRM assistant to support with:

• Data entry - CRM Property Suite

• Assisting with data cleaning and data quality control

• Internet marketing including sending out customized SMS and emails

• Follow a set of required actions upon each property listing stage

• Bulk email to find customer information and fill the information gap

• Assisting with the production of various data reports

• Researching and making up a report for different levels of management

• Assisting with setting up different email templates

• Assisting with tracking and analyzing results of different email marketing campaigns

• Continuously learning our CRM system and coming up with different approaches for improvement in data management and data quality control

• End of End-of-month report preparation

Required Experience:

• Ideally, with 3-5 years of experience already in some type of database or administration role and who enjoys working with data/numbers

• CRM experience

• Database Management

• Report presentations (graphs)

• Adobe PDF Editor

• Microsoft knowledge and its applications to a highly experienced level: Microsoft Outlook, Word, and Excel

• Adobe PDF editor

• Skype

Optional

• Experiences in making up reports

• Experiences working with metrics

A successful candidate must have

• Good communication skills

• Good Excel skills

• Database administration experience

Values/Attitude

• Be self-aware

• Lead with behaviors that inspire your fellow team members = “Walk the talk”

• Recognize the value of our people

• Be transformative in order to inspire a higher performance and a customer-focused culture (i.e. how you approach change)

• Promote a fair working environment

• Celebrate wins

• Support losses and encourage team members to try again

• Collaborate

• Share your own “war stories”

• Monitor your attitude and work performance

• Monitor your ER day-to-day tasks and activities

• Understand each person in the ER role (BPO, Wtgn Office, Reception, Accounts)

ShoreXtra Perks

• Free barista-style coffee

• Free parking and jeepney services

• Highly engaged team

• Unlimited potential for growth

• Challenging role

• Fun and family-oriented working environment

Work Set Up:

• On-Site

• Monday to Friday, 6:00 AM - 3:00 PM

ShoreXtra Perks

• Attendance Bonus – Earn up to ₱5,000 every pay run for consistent, perfect attendance.

• Fixed Weekends Off – Enjoy a guaranteed work-life balance with Saturdays and Sundays off.

• Join our Social Passion Clubs to connect with like-minded peers and bring your whole self to work every day:

• Photography Club, Dance Club, Fitness Club, Book Club, Music Club

• Engaging Monthly Events – Experience a vibrant culture with regular team activities and celebrations with amazing

• prizes and rewards

• Referral Incentives – Get rewarded for bringing top talent to the team via our referral program.

• Statutory Benefits: Maternity, Paternity, and Solo Parent Leaves, Magna Carta for Women, OT, and Premium Pays