Job Description

Bill Pay Associates are experts at balancing their workload and tight deadlines. Bill Pay Associates analyze challenges and devise out-of-the-box solutions. Some areas where this position can contribute are as follows:

• Self-Driven, Self-Disciplined, and Self-Motivated - Understand how to prioritize your workload, be able and willing to shift gears, find solutions to challenges, and complete all projects and tasks in a timely manner.
• Manage Expectations- Be able to customize the client experience to meet their specific goals and needs. Manage expectations through proactive communication, detailed task management, completion of accounts payable tasks, and problem solving.
• Think Plumb- Bring new ideas to the table that add value to our Plumb community: focus on responsive solutions that help manage client and team expectations. Embrace Plumb Principles and be committed to continuous learning and improvement.

Software Skills

The following software systems are used frequently, and extensive experience is preferred:

• QuickBooks Online
• Sage Intacct
• Bill.com
• Microsoft Excel

Skillsets and Recommended Requirements

We are looking for a candidate who can handle the task of providing excellent client service while also providing detailed, accurate reports and documents. Here are the primary skillsets and characteristics a successful candidate will possess:

• Minimum 1 year of accounts payable experience or accounting classes preferred.
• Minimum 1 year experience of QuickBooks Online.
• Experience in Sage Intacct a plus, but not required.
• Experience in Bill.com a plus, but not required.
• Minimum of 1 year experience of front facing customer service experience.
• Minimum 6 months experience performing account, bank and credit card reconciliations.
• Strong communication skills (written and verbal) and presentation skills.
• Ability to work US Day shift (6AM 3PM Pacific Time)
• Intermediate to advanced computer skills working with various office equipment, computers and programs including databases, Word, Outlook, PowerPoint, and Excel.

ShoreXtra Perks

• Day 1 HMO Coverage
• Fixed Weekends off
• Shorelife perks (gym membership discounts and more!)
• Engaging monthly activities
• Employee referral incentives (Bronze)