About Shore360:

Shore360 is a 100% Australian-owned BP firm based in the Philippines, providing customized staffing and administrative support for international companies, handling recruitment, HR, IT, and office facilities so clients can focus on core business, offering transparent pricing, dedicated teams, and flexible setups.

Roles and Responsibilities

• Manage billing operations across multiple brands, ensuring invoices are processed accurately and in a timely manner.
• Handle payment receipting and ensure all payments are recorded correctly in the system.
• Update and maintain client billing details in the Practice Management System (PMS).
• Upload and manage billing-related documents and records in client profiles within the PMS.
• Process billing information received via email, chat, or phone and ensure accurate data entry into the PMS.
• Communicate with patients and internal teams regarding billing inquiries, payment confirmations, and outstanding balances.
• Monitor billing records and ensure payments are reconciled and tracked appropriately.
• Complete daily operational checklists related to billing, receipting, and financial record updates.
• Coordinate with internal stakeholders to ensure billing processes are aligned across all brands.
• Maintain clear and timely communication with the team regarding billing updates and payment statuses.

A Successful Candidate Must Have

• Experience in billing, invoicing, or payment processing, preferably in a healthcare or service environment.
• Excellent English communication skills.
• Strong attention to detail and accuracy when handling financial records.
• Speedy IT/computer skills and ability to work with billing systems or Practice Management Systems (PMS).
• Strong customer service skills when handling billing inquiries.
• Ability to learn and understand internal systems and billing processes quickly.

ShoreXtra Perks

• Bronze referral bonus
• Fixed Schedule (Mon-Fri, 6:00am-3:00pm, 7:00am-4:00pm)
• HMO upon hire
• 15 leave credits annually
• Free barista-style coffee
• Free parking and shuttle services
• Unlimited growth potential
• Fun and family-oriented working environment

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